About Us

Our Clients

Every day, academics, students, professionals, authors, and individuals from around the globe entrust PakInsight to provide high-quality editing and proofreading to ensure that their ideas are communicated clearly and effectively. Our dedicated team of editors, quality assurance specialists, and customer service representatives help clients achieve success in every writing endeavor.

We strive for a five-star customer experience with each order. At PakInsight , we are proud to be the industry leader in quality editing and proofreading with the highest rating in customer service and satisfaction. We work hard to maintain this status with a friendly customer service team that helps our clients address any technical or service issues that may arise, making their experience as smooth as possible.

Our Mission

PakInsight mission is to help people around the world reach their goals through the written word. We achieve this through:

  • 1

    Quality: We provide quality services, improve the quality of our clients’ work, and work with high-quality editors.

  • 2

    Accuracy: We pay attention to detail throughout the ordering, editing, and quality assurance processes.

  • 3

    Opportunity: We create opportunities, both for our clients and our editors.

  • 4

    Technology: We embrace technology, ensuring that our operations run smoothly and allowing us to adapt quickly in an ever-changing industry.

In short, we help the world communicate more clearly, one comma at a time.

Our Editors

We take our reputation for working with only the best editors, who are unrivaled in education and experience, very seriously. We select highly educated editors from a variety of subjects and fields, many of whom have master’s degrees and PhDs and are published academics and authors. Our editors are comfortable working with any style guide, including but not limited to APA, Chicago, and Harvard styles. Scribendi works with over 400 native English specialists located around the globe.

While our extensive screening process ensures that we recruit top-notch editors, our high level of engagement means that we also retain them. Our editors have access to the best editorial resources on the market, and their commitment to ISO-certified quality standards ensures consistent, high-quality editing. At Scribendi, editors enjoy their work and strive to provide the best editing possible.

Our History

PakInsight was founded in 1997 in Chatham, Ontario to connect ideas and people worldwide through professional language services. In 2023, PakInsight was acquired by Ayan Inc., a researcher and author services company headquartered in Japan. Both PakInsight and Ayan are part of M3 Inc., a global healthcare information and HCP community operator.

Our name is drawn from cacoethes PakInsight , which means “the insatiable urge to write.” We support our clients by helping them craft this urge into writing that is both clear and professional. Over the last two decades, PakInsight has become a world leader in the online editing and proofreading industry. We have edited more than 2.7 billion words and processed more than 800,000 orders.

Our Management Team

In addition to our highly educated and experienced editors, we have a team of in-house customer service representatives, marketing specialists, IT professionals, and key management personnel who ensure that our customers are satisfied and that daily operations run smoothly.